Reducing 'did not attends'

All practices encourage patients to keep their appointments or cancel them if they're no longer needed.
OneNorwich has purchased the use of MJog for all its member practices. 

MJog is an app that enables practices to send messages to patients about appointments and requests for information to make sure they are included in health programmes, such as flu clinics or offered stop smoking services.

There are no sms costs incurred, plus patients who live in poor mobile signal areas but have access to wifi can also benefit.
More information here.